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Refund and Return Policy

This Refund and Return Policy outlines the circumstances under which refunds may be issued and the process for requesting a refund from Vedic AstroGPT. Please read this policy carefully before using our services.

Refund Eligibility

1. Overcharges

In the event of an overcharge or billing error, users may be eligible for a refund of the overcharged amount. Vedic AstroGPT will investigate and process refunds for valid overcharges.

2. Untouched Question Credits

Question credits, received after a payment transaction, of which not a single credit is used, are only applicable for a refund. Once any question credit is used, a refund is not applicable.

Refund Process

1. Requesting a Refund

To request a refund, users should contact Vedic AstroGPT's support team at [email protected] with details of the issue. Please include the following information in your refund request:

  • Your name and contact information.
  • A description of the issue or reason for the refund request.
  • Any relevant transaction details.

2. Refund Evaluation

Vedic AstroGPT will evaluate refund requests to determine their eligibility. Refunds will be issued in cases of overcharges or billing errors. Unused question credits may not be refunded once they have been used.

3. Refund Issuance

If a refund is approved, Vedic AstroGPT will process the refund within a reasonable timeframe. The refund will be issued using the original payment method, if applicable. Users will be notified once the refund is processed.

Contact Information

If you have any questions or require further information about our Refund and Return Policy, please contact us at [email protected].

Please note that by using Vedic AstroGPT's services, you agree to the terms outlined in this Refund and Return Policy.

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